Simplify your jewelry repair, retail, and restoration operations with an all-in-one jewelry repair shop management software.
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Manage repair tickets
Send job notifications
Repair tracker for website
Customer Facing Display
Send invoice with a pay link
Sync products with online store
No need for paper tickets
Stay ahead of the game with a ready-to-ticket software for managing your jewelry repair and restoration jobs. Using pre-set options, create a ticket to track your repairs, invoices, and customers.
Start managing your repair & restoration jobs using a jewelry repair ticket management system that also has a built-in POS for the retail side of your business.
Create tickets faster with repair details, customer notes, pre-repair images and checklist. Also, notify customers of the job status via SMS and Email.
Why just repairs? Sell your gems, necklace, gold items, trade-ins, and other items like watches and keychains all within the same jewelry repair shop software.
Manage your products with the least product training. Easily create variable products, SKUs, and repair parts for both your online and in-store products.
Get your hard-earned money faster by using email invoices with a payment link! Plus, take payments from in-store customers for added convenience.
Make your business thrive in the new world - go online with mail-in appointments through an integrated calendar on your website. Start responding to appointments, tracking tickets, notifying customers, and creating online and printed invoices - all within our jewelry repair business software.
Save three hours every day to focus on your business growth while RepairDesk automatically handles all the legwork for you.
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Make RepairDesk handle the repair ticket workflow separately for each item like jewelry, watch, and keychain. You can easily adjust the system to suit your shop operations - the way you need it.
Create a specialized form for recording details that are only relevant to the specific repair item.
Customize the checklist of areas that require inspection before accepting a repair job.
Control what information you need to show on your printed labels and receipts.
Spot improvement areas in your store's performance using 25+ analytical charts.
With the right tools by your side, convert more inquiries to tickets, close more sales calls, deliver a great customer experience, and collect good reviews.
Turn website visitors into customers with our easy-to-use appointment scheduling widget.
Convert more customers while you're busy with the one in queue. Let them self check-in for the repair and products quickly.
Make the sales happen on the go with a single phone number for text and calls, mobile & web apps, and pop-up notifications.
Let the word of mouth reach more customers. Send a review request to the customers against each repair job using your favorite integrated SMS provider.
RepairDesk isn’t just built for helping you repair precious family heirlooms – it also lets you forge customer relationships as precious as any treasure you’re tasked with fixing.
Protect yourself from potential liabilities- keep a log of all customer and technician information before starting the job. It'll be saved in the ticket and you can print it out for your records.
Sending auto-notifications to your customers about the status of their repair job - now that's customer service!
Get connected with your customers like never before! Talk, text, and get notified all in one place.
Keep your customers always in the loop with updates and expected arrival times for their tickets, right from your website.
Get a holistic view of all your customers, their inquiries, repairs, and communication channels managed in one place.
“I would try different trials of different POS systems. And when we got to RepairDesk, it clicked. For one, the support was there. So, that was a huge factor. There isn't really a match that I can think of with RepairDesk. There isn't another company that I can compare you guys to that offers that type of support through the chat, the support with most Facebook groups.”
Efficiency and acceleration are our top priorities! With RepairDesk, you can optimize your workflow and customer communications. Make us your first choice for jewelry repair software
The best way to keep your finger on the pulse of your jewelry repair shop is with RepairDesk! Get real-time insights into how your shop is running sales, inventory, technician performance and more. With our easy-to-use analytical tools, you can make informed decisions that will help your business reach its full potential.
Easily track every repair job from start to finish, and because it's all cloud, it's easy to access from anywhere. Add more types of repairs beyond just jewelry items like keychains, lock repairs, and watch repairs.
It’s a wholesome solution for all your jewelry repair and restoration needs. You can seamlessly track your repairs, create tickets, invoices, estimates, invoices, SMS follow ups, and more!
If you want to increase revenue and provide a great checkout experience for your customers, you need the right jewelry repair software. With RepairDesk, you can sell more repairs and accessories, collect payments, purchase used devices and much more.
In addition, you can connect RepairDesk to your WooCommerce or Shopify store for a two-way connection. This way, you can easily sell retail products from within the jewelry repair shop software while keeping your ecommerce store updated as well. Get started today and see the difference RepairDesk makes for your business!
Keeping track of repairs, inventory, and customers is important. RepairDesk makes it easy to do all of that and more.
With our jewelry repair shop management software, you can create and assign repair tickets, manage your inventory, integrate with multiple partners, and get a complete overview of what's happening in your shop.
Plus, RepairDesk is completely customizable according to your business needs. This means if you scale, your software scales with you. You can easily map your shop's SOPs, ever-changing workflows, and new repair services. So why wait? Get started with RepairDesk today!
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
