“Store Credits have been amazing for us. We use them to pay customers for their trade-in devices, so this way we get to buy their devices plus they make more purchases with us with the credits. Introducing product bundles is on my to-do list, so we’re definitely excited to increase our sales with that one.”
Offer store credits instead of refunds for repairs or returns. With store credits, you no longer have to lose money to refunds.
Ensure that your customers return to your repair store when you offer them store credits. Retain your customers and continue receiving their patronage.
With store credits, your customers always have a reason to come back to your store. Incentivize their spending and reward their loyalty to you with credit they can choose to spend at a later date.
“I would say another thing, we just started using the store credit module and the loyalty rewards program, and the customers seem to really like that. They like it because it’s a way to kind of give back to them, but then it also helps us because that makes them refer people to us and come in more often. So, we’re really liking that.”
We offer both, month to month and annual plans, to give you the most flexibility. You can always upgrade, downgrade or add locations as your business grows.
If you're a budding company looking to branch out, we've got the Essential plan for you that takes care of your needs. If you'd like more features, you can sign up for our Growth plan instead. RepairDesk offers you plans that are highly affordable and pack the most utility for your business, so you're always winning when you choose RepairDesk.
The store credits for a customer will be visible on the customer information section of the POS once you've selected them, and in the Customer section of your RepairDesk account. You should be able to view their remaining store credits from here.
Yes. Customers can split their payments between store credits and any other form of payment that you accept.
The store credits feature is part of your subscription to the RepairDesk Enterprise package. If you would like to add store credits to your repair business, please consider signing up.
The RepairDesk iPad POS Register app has an Offline Mode that allows you to create tickets and invoices, collect cash payments and process customers when you do not have a reliable internet connection. Check out our Knowledge Base article to learn more about the Offline Mode.
We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at support@repairdesk.co.
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
