See why thousands of repair shops choose RepairDesk to organize, run and grow their businesses.
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RepairDesk is created specifically keeping the retail environment in mind where a repair shop needs a quick check-in and fast checkout process. RepairShopr, on the other hand, is a ticket management system designed for mail-in repair depots.
But what really sets RepairDesk apart as the best RepairShopr alternative is its easy user interface, powerful integrations including MobileSentrix, Injured Gadgets, Shopify, and out of the world customer support.
Features |  |  |
|---|---|---|
Starting Price | $99.00/month/store | $69.99/month/store |
Best For | From leads & quotes, repair tracking to inventory, all the way to invoicing - our all-in-one, cloud-based POS software is the modern and efficient way to run a cellphone & computer repair store. | RepairShopr is designed to serve all kinds of repair shops and field service businesses, from one-person armies to multi-location franchises alike. |
Rating (Capterra) | 205 reviews (4.7/5) ⭐⭐⭐⭐ | 125 reviews (4.4/5) ⭐⭐⭐⭐ |
Free Trial | No | Yes |
Platform Support | Web | Web, Movile - Ios, Android |
Product Features | Inventory Management - Barcode & Labels - Import/Export Feature - Exchange & Returns Management - Parts Bundling - Stock Transfer - Inventory Count - Serialized Inventory - Inventory Valuation Methods - WooCommerce - Refurbishment Module - On-Hand and Low Stock Inventory Updates - RMA and Parts Consumption Reports - Franchise Management and Inter Company Billing | Inventory Management - Barcode & Labels - Import/Export Feature - Exchange & Returns Management - Stock Transfer - Inventory Count - Stock Take - Serialized Inventory - WooCommerce - Refurb Process - Warranty Templates - Stockout & Valuation Report - Returns and RMA |
Point of Sale - Option to create repair ticket - Customer Facing Display - Self Check-In - Discounts - Advanced search and scan barcode option - Estimates- Refunds Processing and Exchanges - Pause/Re-open Order Option - Warranty Claim Option - Split Payments- Invoicing - Professional receipts and labels with cloud print - Bill Payments - Pre and Post Repair Checklist - Loyalty - Gift Card - Store Credits - Recurring Invoices/Billing Module | Point of Sale - Self Check-In - Discounts - Barcode Scanning - Estimates - Refunds Processing - Adjustments - Split Payments - Invoicing - Recurring Invoices - Receipts and labels - Customer Facing (ToPaz signature pad) - No loyalty - No Gift Card | |
Trade-In Module - Buyback Widget - Refurbishment Module - VAT Margin support - Reusely Integration | Trade-In Module - Buyback Integration (paid) - VAT Margin support | |
Repair Ticketing - Multiple devices in a repair ticket - Transfer tickets b/w stores - Warranty Management - Print ticket Labels - Email & SMS Notifications (Instant) - Diagnostics & Staff comments - Custom Fields - Repair Tracker (customer can view tickets from your website) - Option to upload pre/post repair conditions or device images - Default & custom statuses with color labels - Canned Responses - Field Service Management - Ticket Labels - Calendar View - Ticket Counter Display | Repair Ticketing - Single device in a repair ticket - Transfer tickets b/w stores - Print ticket labels - Email & SMS Notifications (Taking An Hour) - Diagnostics & staff comments - Custom Fields - Option to upload pre/post repair device images - Canned Responses - Repair Tracker - Calendar View | |
Accounting Integrations - Quickbooks - Xero | Accounting Integrations - Quickbooks - Xero | |
Shipping - ShipStation - Shiprush | Shipping - ShipStation - Shiprush | |
Payment Integrations - Square Terminal Integration - Stripe - PayPal - Tyro - Paymentsense - RepairDesk Payments - Blockchyp - PayFacto | Payment Integrations - Authorize.net - WorldPay - ACH Billing - Square - PayPal - Stripe - Authorize.net | |
Vendor Integrations - MobileSentrix (US & Canada) - Injured Gadgets - VoiceComm - One Source Suppliers - Wholesale Gadget Parts - 2ndlifephones - Nexus Cellular - Balaji Wireless - Rounded - Repair Outlet (Coming Soon) | Vendor Integrations - MobileSentrix Integration - Mobile Defenders - IFIXIT - Product Catalogs - Wholesale Gadget Parts | |
eCommerce - WooCommerce - Shopify | eCommerce - WooCommerce | |
SMS Integrations - RepairDesk SMS - SMS Broadcast (2 way) - SMS Global - Clickatell (2 way) - Text Local | SMS Integrations - Clickatell - Twilio - Flowroute | |
Other Integrations - Slack - Internal Wiki - Mailchimp - Google Calendar - Direct Print Support- PrintNode- Template Editor - PBX Integration- Zaiper | Other Integrations - Mailchimp - Slack - Google Calendar - Google Cloud Print - Template Editor - Auto Printer - Password Vault - Free PBX - Connectwise Importer - MFA (Multi-factor Authentication) - Wikites Postal Service - RepairShopR Referral Program - DOMO - Solarwinds MSP N -Central - Microsoft Teams - Zapier - FormStack - Toggl - Pushover - Dropbox - Recur - Cloudberry Backups - IT Glue - Product Catalogs - Screen Connect - Teamviewer - Office365 - Ninja - MSP Add-on - Kabuto - Watchman Monitoring - Repair Tech- d7&dss | |
Unified Communication -RepairDesk Connect - GMB Integration - Facebook Integration - RD SMS - Reviews Management System | N/A | |
Leads Management - Appointment Booking - Email & SMS Notifications - RepairDesk Forms | Leads Management - Appointment Booking - Email & SMS Notifications | |
CRM - Import/Export Feature - Customer Groups & Third-Party Billing - Upload documents- Auto Email & SMS Notifications - Notes with flag option - B2B Portal (for repair depots) | CRM - Import/Export Feature - Customer Groups & Third-party Billing - Upload documents - Auto Email & SMS Notifications - B2B Portal (for repair depots) | |
Marketing Automation - Campaigner Module (Send follow up email & SMS) ** FREE ** | Marketing Automation - Campaigner Module (Send follow up email & SMS) ** FREE ** | |
Reporting - Intuitive Dashboards - Advanced Filters - Exportable Reports - Multi-store Reports | Reporting - Intuitive Dashboards - Advanced Filters - Exportable Reports - Multi-store Reports | |
Employee Management - Custom user and admin permissions - Employee Commission - Employee Clock In/Out with Payroll - Employee Shift Management - Employee Security Checks - Employee Notifications by Email & SMS - Employee Activity Log & Productivity Reports | Employee Management - Custom user and admin permissions - Employee Commission - Employee Clock In/Out with Payroll - Employee Security Checks - Employee Activity Log & Productivity Reports | |
Expense Management | N/A | |
Taxation Management | Taxation Management | |
Multi-language | N/A | |
Multi-store Management | Multi-store Management | |
Developer API | Developer API | |
Training | - In-Person - Live (Remotely) - Videos - Knowledgebase | - Videos - Knowledgebase |
Support | - Telephone - Live Chat | - Email(Only) |
Jeff Baker Baker made the switch to RepairDesk after using RepairShopr for three years.Dillion from Phone Clinic wanted a better a better checkoput experience and joined RepairDesk a year ago. Laura became a loyal customer after experiencing RepairDesk’s Mobilesentrix integration and integrated parts ordering system. Check out some of your peer testimonials below.
If you are a growing repair shop, looking for a POS software that can easily accommodate a burgeoning business, RepairShopr isn’t the right choice for you. Because RepairDesk offers what RepairShopr doesn't: a well thought-out checkout process, an intuitive dashboard and a robust interface with unbeatable filtering capabilities.
With RepairDesk plans, not only are you paying up to $45 less but are also getting more out of the software. Our transparent pricing gives you a good idea of what to expect.
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No matter where you are in the world, our excellent customer support team is available throughout your work week to cater to your inquiries and serve your needs. Get a response at the speed of now through instant live chat, whatsapp, phonecall, email and a robust bug reporting system. Whether you need help setting up shop or have inquiries about specific features, our support team will hold your hand through it all. RepairDesk gives you the customer service you deserve.
Seamlessly connect with 40+ third party tools without using a single line of code. From syncing your eCommerce store with your RepairDesk inventory, to enabling accounting softwares including Quickbooks and Xero, and increasing customer communication through SMS services, VOIP widgets, marketing and productivity tools. Give your customers more payment options. Order parts from within the software with up to 6 vendor integrations. Manage your day to day repair store operations and make your business grow.
Access the MobileSentrix product catalog, view real-time inventory level and order low stock and out of stock items from within RepairDesk.
Get an updated parts and accessories catalog in real time, order low stock and out of stock items from within RepairDesk.
Connect your online store with your RepairDesk POS and enable the powerful two-way syncing of inventory, invoices and payments.
Streamline your repair sales with two-way sync, update all product catalogs and prepare every invoice simultaneously.
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Speed up your customer service by creating repair tickets in RepairDesk and accepting payments with Square terminal.
Automatically sync your RepairDesk invoices, link inventory and payments and serve all your business accounting needs
Automatically add invoices, payments & customers to your Xero account and sync it with your POS to reflect true business finances.
Streamline communication and business operations using Stripe, Paypal, Tyro, Mailchimp, Clickatell, Campaigner, RD SMS, Phonepro and more.
"We used RepairShopr for years, then SyncroMSP, then back to RepairShopr. Finally we settled on RepairDesk and haven't looked back. Their customer support is phenomenal. They assisted me in getting our second POS terminal up and going. Fantastic customer service."
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RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
