Get more customers in the door with marketing campaigns made specifically for repair shops. It’s time to embrace your business’s potential with a marketing automation tool.
One RepairDesk feature that added value to Jeff’s business was the texting feature that automatically updated customers on their device status via SMS. The feature sent SMS and email repair status updates to the administration as well, which helped The Smartphone Medics team keep track of everything in real-time.
Offer discounts on repairs and accessories, run campaigns for specific customer groups, or simply recommend products and services they might be interested in with the right marketing automation tool for you.
Create offer campaigns for your most loyal customers. Save your time and send repair status updates automatically via email.
Send customers reminders for their bill payments, special offers, and item pickups with automated SMS notifications.
Create your own email templates using our WYSIWYG editor with your own logo and branding.
Use Dynamic Tags to personalize emails at scale. You have the ability to use Customer Name, Store Name, and a host of other tags.
Use the marketing automation tool for repair shops to create email campaigns to collect reviews on multiple sites. Target customers who have gotten a device fixed, purchased one, or bought any accessory.
“It’s important to have our customers’ information to send them promotions of our future services, deals, offers, etc. Now that we have a customer management software, we can send out a special email blast to all our customers with just a few clicks. So, we make the most out of the automated marketing feature of RepairDesk.”
Cut down on time spent marketing with an automation tool that does the marketing for you. Touch base with your existing customers, ask if they are satisfied with a repair, and offer discounts on products and services.
Always keep your customer updated about the status of their repair with the help of our marketing automation tool’s emailing or text messaging.
We offer both, month-to-month and annual plans, to give you the most flexibility. You can always upgrade, downgrade or add locations as your business grows.
If you're a budding company looking to branch out, we've got the Essential plan for you that takes care of your needs. If you'd like more features, you can sign up for our Growth plan instead. RepairDesk offers you plans that are highly affordable and pack the most utility for your business, so you're always winning when you choose RepairDesk.
Absolutely nothing. That's what's awesome about RepairDesk, you can choose to send emails and SMS alerts exactly how you want without any extra fees for the marketing automation tool
Yes. Our email template editor allows you to add all sorts of content to your email campaigns and customize it any way you like. We also feature smart tags that automatically update for every customer you send your email to.
Yes. Our email template editor allows you to add all sorts of content into your email campaigns and customize it any way you like. We also feature smart tags that automatically update for every customer that you send your email to.
You can create follow-up campaigns on repair jobs, items sold, airtime sold, and campaign review requests. These campaigns will all have both an email and an SMS component to them and can be scheduled to go out immediately or after a certain period of time.
We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of the product specialists, or send us an email at support@repairdesk.co
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
