Boost customer retention and increase brand awareness by offering digital or plastic gift cards.
Keep your customers coming back for more with Gift Cards. Your customers can easily redeem Gift Cards from any location or gift them to a loved one.
Generate additional revenue today for services provided in the future to improve cash flow.
“We have been working with RepairDesk for a few years now and it’s been amazing. The software has developed so much since its early days. We have collaborated with their team on many features and they have always heard us loud and clear. The end result is that we have got the perfect POS software that helps us manage it all.”
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No, it is not possible to redeem expired gift cards.
You can print gift cards through any receipt printer. The gift card print template in RepairDesk is completely customizable, which you can edit it from Template Editor. For more information, please refer to our Knowledge Base article on Gifts Cards.
Yes, you can export the existing data of your gift cards in an Excel spreadsheet easily from within the system. You can also import data in an Excel spreadsheet into your RepairDesk account, allowing for easy management of your gift card records.
The gift card issued to a customer can be refunded only before it has been redeemed. However, the payment processed through gift cards can only be refunded through cash. In order to understand the refund process, please read our Knowledge Base article.
The refunded gift card will automatically be added back to your inventory with its status changed to "Inactive". However, if you don't want to add the gift card back to your inventory, please uncheck the box titled "Add back to Inventory".
Yes, RepairDesk provides automated emails and SMS notifications which will be dispatched when a gift card has been issued, redeemed or refunded. To know how to edit these templates or add new template, please read our Knowledge Base article.
Yes. Loyalty points can be issued on selling gift cards, just like any other inventory item, only if you have enabled the trigger 'Issue loyalty on selling gift cards'. Remember, only those customers who are enrolled in your loyalty program will receive loyalty points when they purchase gift cards.
Yes, you can issue store credits to customers while refunding payment for any gift card.
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
